Why Hire a Professional Pet Sitter Professional Standards
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"This site is best viewed with a kitty or doggy on your lap."
Home | About Us | Why Hire Us | Testimonials| Services | Rates | Contact Us
Our Professional pet sitting and dog walking service serves as an
excellent alternative to dog boarding, cat kennel boarding or dog
daycare. We offer peace of mind to the pet parents.
Your cat or dog will receive personalized attention on a daily basis.
He comes into your home to keep the pet's routines as normal as
possible - the sitter or walker is bonded & insured.
Because of this the stress level of the animal will be low.
Your pets chances of getting fleas are very low. You will
not have to put your dog on a flea program. Using a pet sitter instead
of a kennel or doggy day care means no excess vaccinations are
needed, such as shots for feline leukemia.
Mail and newspapers will be picked up daily, it will appear
as though your home is being lived in.
You won't have to worry about your plants dying while you are
away as they will be watered to keep them thriving.
You won't have to worry about dropping your pet off or
picking him up. When you get home, you'll be greeted by a very
happy animal! More benefits to pet parents.
BBB offers pet owners tips for choosing Pet Boarding
or Pet Sitting Services here. We are an accredited
business with the BBB - BBB Standards for Trust.
Wags 2 Whiskers is bonded and insured through Verge Insurance
Group of Canada. We hold both liability insurance & a dishonesty
bond. Verge is one of the few companies in Canada that has an
insurance policy designed solely for the pet sitting industry.
excellent alternative to dog boarding, cat kennel boarding or dog
daycare. We offer peace of mind to the pet parents.
Your cat or dog will receive personalized attention on a daily basis.
He comes into your home to keep the pet's routines as normal as
possible - the sitter or walker is bonded & insured.
Because of this the stress level of the animal will be low.
Your pets chances of getting fleas are very low. You will
not have to put your dog on a flea program. Using a pet sitter instead
of a kennel or doggy day care means no excess vaccinations are
needed, such as shots for feline leukemia.
Mail and newspapers will be picked up daily, it will appear
as though your home is being lived in.
You won't have to worry about your plants dying while you are
away as they will be watered to keep them thriving.
You won't have to worry about dropping your pet off or
picking him up. When you get home, you'll be greeted by a very
happy animal! More benefits to pet parents.
BBB offers pet owners tips for choosing Pet Boarding
or Pet Sitting Services here. We are an accredited
business with the BBB - BBB Standards for Trust.
Wags 2 Whiskers is bonded and insured through Verge Insurance
Group of Canada. We hold both liability insurance & a dishonesty
bond. Verge is one of the few companies in Canada that has an
insurance policy designed solely for the pet sitting industry.
Professional Standards
If a pet care professional is unable or unwilling to adhere to these standards, every
effort will be made by ACPSN to provide resources, support and education to the
professional to assist in compliance. In instances where the professional standards
are not met due to municipal laws/requirements that are not reasonable within the
profession, every effort will be made by ACPSN to advocate for change on behalf of
the profession.
Standards marked with an * indicate that they are a requirement. There is no room for
discussion if these standards are not met, and membership will be reviewed.
* The pet care professional must not have any past criminal charges or convictions or
pending criminal investigations relating to the abuse, neglect, or abandonment of any
animal, or in any aspect that directly impacts the professional's ability to provide safe
care.
* The pet care professional must not have any past criminal charges or convictions or
pending criminal investigations relating to any breach of trust matter, such as theft of
property or fraud.
*The pet care professional shall be knowledgeable and experienced in caring for pets.
The pet care professional must have a genuine concern for the welfare of all pets.
*The pet care professional has a moral responsibility to report any instances of animal
abuse to the authorities.
The pet care professional shall have an interest in continuing education and seek to
enhance knowledge and skills through courses/workshops/articles etc.
Pet care professionals shall conduct business ethically and honestly:
* The pet care professional shall not advertise their service in a manner that lures
clients into contacting them under false pretenses — i.e. advertising falsely low prices
in order to obtain inquiries.
* The pet care professional shall not submit invoices for services that were not
provided, or fail to provide services that were agreed upon in the contract.
* The pet care professional must obtain signed contracts, releases and information
forms prior to providing service and retain these forms for the duration of the
providing service to the client.
* The pet care professional will meet with both the client and the client's animal prior
to providing services. If an employee or independent contractor is to be used, the
employee or independent contractor should meet with the client and the client's
animal in the presence of the professional or the interview process and credentials of
the employee/independent contractor should satisfy the client's expectations.
* The pet care professional must maintain adequate insurance coverage at all times if
the professional advertises as being insured and bonded.
The pet care professional shall abide by all city bylaws in the area(s) in which they
provide service, including but not limited to: waste management, leash laws, maximum
allowable animals on a premises, kennel licensing, maximum allowable animals under
the care of an individual (during private or group dog walking).
The pet care professional shall abide by all municipal, provincial and federal
requirements with regards to business licensing and fees and income reporting.
The pet care professional shall respect the client's property, possessions and pets
while providing services, and shall not willfully act in a manner that threatens the
safety and security of the client's property, possessions and pets.
The pet care professional shall maintain discretion/confidentiality in regards to the
client's identification, the client's property and the client's pet.
The pet care professional shall not use any image or identifying information about the
client, the client's property, or the client's pet without express permission.
The pet care professional shall not withdraw service without adequate notice for the
client to obtain a suitable alternative, unless providing service is an immediate threat
to the professional or another animal in the professional's care.
The pet care professional shall observe safety of all animals in their care at all times
when providing service. This includes limiting group walks to ensure safe
weight/size/number considerations.
The pet care professional shall ensure that they are reachable by the client at all times
while providing service, or that appropriate messaging opportunities are available,
and messages answered within a reasonable amount of time. The pet care
professional shall keep in contact with the client to provide
reassurance/information/updates on the animal's condition/disposition/activities at the
client's request.
If provision of services includes transportation in a vehicle, the pet care professional
will observe all laws in regards to operation of said vehicle. Specifically, the pet care
professional:
* will observe traffic laws while animals are in the vehicle
* shall ensure that the animal is properly restrained/protected during the trip
* shall maintain a Blood Alcohol Level of 0.02% or less and not operate the vehicle
while ability to drive is impaired by any means.
If provision of services involves dog walks, the professional will observe laws
concerning the safety of the animal. Specifically, the pet care professional:
* will not engage in jaywalking or crossing against a traffic light or sign while with the
animal
* will take additional care to ensure traffic is stopped prior to stepping off of a sidewalk
* will shorten the animal's leash to ensure the animal is closer to the professional and
visible to motorists while crossing streets.
The pet care professional shall provide the client with an opportunity to voice
concerns regarding services provided directly, or through a confidential survey.
There's always a boarding kennel ...
But 10 out of 10 cats (& dogs) prefer to stay at home!
If a pet care professional is unable or unwilling to adhere to these standards, every
effort will be made by ACPSN to provide resources, support and education to the
professional to assist in compliance. In instances where the professional standards
are not met due to municipal laws/requirements that are not reasonable within the
profession, every effort will be made by ACPSN to advocate for change on behalf of
the profession.
Standards marked with an * indicate that they are a requirement. There is no room for
discussion if these standards are not met, and membership will be reviewed.
* The pet care professional must not have any past criminal charges or convictions or
pending criminal investigations relating to the abuse, neglect, or abandonment of any
animal, or in any aspect that directly impacts the professional's ability to provide safe
care.
* The pet care professional must not have any past criminal charges or convictions or
pending criminal investigations relating to any breach of trust matter, such as theft of
property or fraud.
*The pet care professional shall be knowledgeable and experienced in caring for pets.
The pet care professional must have a genuine concern for the welfare of all pets.
*The pet care professional has a moral responsibility to report any instances of animal
abuse to the authorities.
The pet care professional shall have an interest in continuing education and seek to
enhance knowledge and skills through courses/workshops/articles etc.
Pet care professionals shall conduct business ethically and honestly:
* The pet care professional shall not advertise their service in a manner that lures
clients into contacting them under false pretenses — i.e. advertising falsely low prices
in order to obtain inquiries.
* The pet care professional shall not submit invoices for services that were not
provided, or fail to provide services that were agreed upon in the contract.
* The pet care professional must obtain signed contracts, releases and information
forms prior to providing service and retain these forms for the duration of the
providing service to the client.
* The pet care professional will meet with both the client and the client's animal prior
to providing services. If an employee or independent contractor is to be used, the
employee or independent contractor should meet with the client and the client's
animal in the presence of the professional or the interview process and credentials of
the employee/independent contractor should satisfy the client's expectations.
* The pet care professional must maintain adequate insurance coverage at all times if
the professional advertises as being insured and bonded.
The pet care professional shall abide by all city bylaws in the area(s) in which they
provide service, including but not limited to: waste management, leash laws, maximum
allowable animals on a premises, kennel licensing, maximum allowable animals under
the care of an individual (during private or group dog walking).
The pet care professional shall abide by all municipal, provincial and federal
requirements with regards to business licensing and fees and income reporting.
The pet care professional shall respect the client's property, possessions and pets
while providing services, and shall not willfully act in a manner that threatens the
safety and security of the client's property, possessions and pets.
The pet care professional shall maintain discretion/confidentiality in regards to the
client's identification, the client's property and the client's pet.
The pet care professional shall not use any image or identifying information about the
client, the client's property, or the client's pet without express permission.
The pet care professional shall not withdraw service without adequate notice for the
client to obtain a suitable alternative, unless providing service is an immediate threat
to the professional or another animal in the professional's care.
The pet care professional shall observe safety of all animals in their care at all times
when providing service. This includes limiting group walks to ensure safe
weight/size/number considerations.
The pet care professional shall ensure that they are reachable by the client at all times
while providing service, or that appropriate messaging opportunities are available,
and messages answered within a reasonable amount of time. The pet care
professional shall keep in contact with the client to provide
reassurance/information/updates on the animal's condition/disposition/activities at the
client's request.
If provision of services includes transportation in a vehicle, the pet care professional
will observe all laws in regards to operation of said vehicle. Specifically, the pet care
professional:
* will observe traffic laws while animals are in the vehicle
* shall ensure that the animal is properly restrained/protected during the trip
* shall maintain a Blood Alcohol Level of 0.02% or less and not operate the vehicle
while ability to drive is impaired by any means.
If provision of services involves dog walks, the professional will observe laws
concerning the safety of the animal. Specifically, the pet care professional:
* will not engage in jaywalking or crossing against a traffic light or sign while with the
animal
* will take additional care to ensure traffic is stopped prior to stepping off of a sidewalk
* will shorten the animal's leash to ensure the animal is closer to the professional and
visible to motorists while crossing streets.
The pet care professional shall provide the client with an opportunity to voice
concerns regarding services provided directly, or through a confidential survey.
There's always a boarding kennel ...
But 10 out of 10 cats (& dogs) prefer to stay at home!
Benefits ~ No
furry worries!
furry worries!
