Why Hire a Professional Pet Sitter?                    Professional Standards
All Canadian Pet Services
Network (ACPSN)

Wags 2 Whiskers is a member
of the All Canadian Pet Services
Network. We are not listed on
their website as they are no
longer updating it.


Contact them directly
to confirm our membership
is in good standing by clicking
the link below.
lara.willis@acpsn.com  


All Canadian Pet Services Network
Our pet sitters adhere
to the ACPSN's professional
standards, as described below.

If a pet care professional is unable or unwilling to adhere to these standards,
every effort will be made by ACPSN to provide resources, support and education
to the professional to assist in compliance. In instances where the professional
standards are not met due to municipal laws/requirements that are not reasonable
within the profession, every effort will be made by ACPSN to advocate for change
on behalf of the profession.

Standards marked with an * indicate that they are a requirement. There is no room
for discussion if these standards are not met, and membership will be reviewed.

* The pet care professional must not have any past criminal charges or
convictions or pending criminal investigations relating to the abuse, neglect, or
abandonment of any animal, or in any aspect that directly impacts the
professional's ability to provide safe care.

* The pet care professional must not have any past criminal charges or
convictions or pending criminal investigations relating to any breach of trust
matter, such as theft of property or fraud.

*The pet care professional shall be knowledgeable and experienced in caring for
pets.
The pet care professional must have a genuine concern for the welfare of all pets.

*The pet care professional has a moral responsibility to report any instances of
animal abuse to the authorities.

The pet care professional shall have an interest in continuing education and seek
to enhance knowledge and skills through courses/workshops/articles etc.

Pet care professionals shall conduct business ethically and honestly:

* The pet care professional shall not advertise their service in a manner that lures
clients into contacting them under false pretenses — i.e. advertising falsely low
prices in order to obtain inquiries.

* The pet care professional shall not submit invoices for services that were not
provided, or fail to provide services that were agreed upon in the contract.

* The pet care professional must obtain signed contracts, releases and
information forms prior to providing service and retain these forms for the
duration of the providing service to the client.

* The pet care professional will meet with both the client and the client's animal
prior to providing services. If an employee or independent contractor is to be
used, the employee or independent contractor should meet with the client and
the client's animal in the presence of the professional or the interview process
and credentials of the employee/independent contractor should satisfy the
client's expectations.

* The pet care professional must maintain adequate insurance coverage at all
times if the professional advertises as being insured and bonded.

The pet care professional shall abide by all city bylaws in the area(s) in which they
provide service, including but not limited to: waste management, leash laws,
maximum allowable animals on a premises, kennel licensing, maximum allowable
animals under the care of an individual (during private or group dog walking).

The pet care professional shall abide by all municipal, provincial and federal
requirements with regards to business licensing and fees and income reporting.

The pet care professional shall respect the client's property, possessions and
pets while providing services, and shall not willfully act in a manner that threatens
the safety and security of the client's property, possessions and pets.

The pet care professional shall maintain discretion/confidentiality in regards to
the client's identification, the client's property and the client's pet.

The pet care professional shall not use any image or identifying information about
the client, the client's property, or the client's pet without express permission.

The pet care professional shall not withdraw service without adequate notice for
the client to obtain a suitable alternative, unless providing service is an
immediate threat to the professional or another animal in the professional's care.

The pet care professional shall observe safety of all animals in their care at all
times when providing service. This includes limiting group walks to ensure safe
weight/size/number considerations.

The pet care professional shall ensure that they are reachable by the client at all
times while providing service, or that appropriate messaging opportunities are
available, and messages answered within a reasonable amount of time. The pet
care professional shall keep in contact with the client to provide
reassurance/information/updates on the animal's condition/disposition/activities
at the client's request.

If provision of services includes transportation in a vehicle, the pet care
professional will observe all laws in regards to operation of said vehicle.
Specifically, the pet care professional:

* will observe traffic laws while animals are in the vehicle
* shall ensure that the animal is properly restrained/protected during the trip
* shall maintain a Blood Alcohol Level of 0.02% or less and not operate the vehicle
while ability to drive is impaired by any means.

If provision of services involves dog walks, the professional will observe laws
concerning the safety of the animal. Specifically, the pet care professional:

* will not engage in jaywalking or crossing against a traffic light or sign while with
the animal
* will take additional care to ensure traffic is stopped prior to stepping off of a
sidewalk
* will shorten the animal's leash to ensure the animal is closer to the professional
and visible to motorists while crossing streets.

The pet care professional shall provide the client with an opportunity to voice
concerns regarding services provided directly, or through a confidential survey.


There's always a boarding kennel but...
          








10 out of 10 cats (& dogs) prefer to stay at home!  
A Professional pet sitting service is as an excellent alternative to
dog boarding, cat boarding or doggie daycare.
We offer peace of mind to the pet parents.

Because of this the stress level of the animal will be low.

Your cat or dog will receive personalized attention on a daily
basis. The pet sitter / dog walker is bonded... comes into your
home to keep the pet's routines as normal as possible.

Your pets chances of getting fleas are very low. You will
not have to put your dog on a flea repellent program.
Using a petsitter instead of a kennel or dog day care means no
excess vaccinations are needed, such as shots for feline
leukemia.

Mail and newspapers will be picked up daily, it will appear
as though your home is being lived in.

You won't have to worry about your plants dying while you           
are away, as they will be watered as often as is necessary
to keep them thriving.

You won't have to worry about dropping your pet off or                  
picking him up. When you get home, you'll be greeted at the         
door by a very happy animal!

*Wags 2 Whiskers is bonded and insured through Verge              
Insurance Group of Canada. We hold both liability insurance
and a dishonesty bond. Verge is one of only two companies in
Canada that has an insurance policy which is designed solely
for the pet sitting industry.  
No Furry Worries!
"A dog is the only one
on this earth that will
love you more than you
love yourself."
Josh Billings